Your restaurant website.
Your own restaurant website & direct ordering system — save 30% aggregator commission.
Dynamic QR digital menus, direct takeaway & dine-in ordering, instant local payments (0% commission), kitchen KOT tickets, delivery zone settings, and customer loyalty — all under your own brand and domain.
- Live in 24 hours — guaranteed
- Cards & local gateways
- Multiple Couriers, One Place
- Secure https Included
- Built for every market
Direct vs aggregator: Stop paying 30% discovery taxes & legacy POS lock-ins.
Aggregators hijack repeat diners. Legacy desktop POS machines (Petpooja, POSist) trap your data offline. Here is how your Relaycial direct restaurant website gives you complete control back.
The ₹5 Lakh/Month Order Reality
When a restaurant generates ₹5,00,000 monthly in orders, aggregator commissions take a massive bite out of food margins.
Lost to platform discovery fees, commissions, and customer masking every month.
Save ~₹1,48,000+ monthly. Keep 100% of the sale and direct guest relationship.
| Comparison Area |
Relaycial Restaurant OS
0% Cut
$12–$84/yr flat
|
Food Aggregators
Swiggy / Zomato
|
Legacy Desktop POS
Petpooja / POSist
|
Paper & WhatsApp
PDF / Chat ordering
|
|---|---|---|---|---|
|
Order Commission & Take Rate
Save ₹30k–₹1.5L/mo
|
0% Commission on Your Own Account (Flat yearly plan)
|
25%–35% cut on every single order
|
0% on POS, but 10%–20% on their online order modules
|
0% commission, but 100% manual ordering friction
|
|
Diner Relationship & Customer Data
Direct CRM
|
100% Yours (Full diner phone, history & reorder loops)
|
Masked diner data; platform owns customer retention
|
Stored locally on desktop; cumbersome to run campaigns
|
Zero customer capture; lost regulars after walk-out
|
|
Branding & Storefront Experience
Your Brand
|
Your Own Branded Website & Domain (yourcafe.in)
|
Competitor ads & discount banners on your listing
|
Vendor-branded or clunky generic portal
|
Static PDF / laminated paper menu
|
|
Contactless QR Table Ordering
Built-in
|
Native QR digital menus with modifiers & live 86-ing
|
Dineout/Zomato Pay lock-in with gateway cuts
|
Expensive hardware add-on or 3rd party sync lag
|
Reprint costs whenever items or prices change
|
|
Direct UPI & Payment Settlement
Direct Payout
|
Direct to your merchant bank account (Instant / T+1)
|
Deducted weekly/bi-weekly after platform penalties
|
EDC swipe machine tied to specific bank merchant
|
Loose QR standee with manual screenshot verification
|
|
Kitchen KOT Tickets & Station Routing
Cloud KOT
|
Real-time digital KOT tickets + thermal printer ready
|
Tablet sound only; manual kitchen transcription
|
Strong KOT, but tied to local Windows desktop PC
|
Handwritten captain slips with missing modifier notes
|
|
Delivery Zone Settings & Radius Control
Custom Radius
|
Custom km radius tiers, PIN codes & zone fees
|
Platform algorithm decides who sees your outlet
|
Manual delivery tracking without automatic zone-based rates
|
Chaotic WhatsApp delivery chats with address confusion
|
|
Hardware & Device Requirements
Zero Lock-in
|
Works on any phone, tablet, iPad, or browser (runs online)
|
Requires dedicated aggregator merchant app/tablet
|
Heavy desktop PC, bulky UPS & Windows licensing
|
Paper registers, bill books & calculator
|
|
Time to Go Live
24h Guarantee
|
~60s secure link · full site live within 24 hours guaranteed
|
5–14 days onboarding verification & menu approval
|
1–3 weeks for hardware delivery, setup & training
|
Immediate, but breaks during peak weekend rush
|
Objective comparison based on standard public food-tech fee structures · Explore transparent restaurant plans
Your outlet. Your menu. Your diners. Not a marketplace stall.
Relaycial builds and launches a complete digital hospitality operating system for your café, QSR, fine dining establishment, or cloud kitchen: dynamic table QR menus, takeaway checkout, direct UPI settlements, kitchen KOT tickets, delivery zone radiuses, and CRM loyalty.
Cafés & Artisan Bakeries
High dine-in QR adoption, table ordering, signature coffee modifiers.
Quick Service Restaurants (QSR)
Rapid counter pickup, curbside takeaway, rush-hour order throttling.
Cloud Kitchens & Dark Kitchens
Custom delivery radius zones, 0% commission takeaway, direct UPI.
Fine Dining & Casual Bistros
Sober premium aesthetic, course routing, table reservation links.
Multi-Outlet Food Brands
Centralized menu catalog, multi-location selector, staff roles.
Bars & Microbreweries
Instant drink QR reordering from tables, live sold-out keg toggles.
Need retail packaged goods e-commerce or grocery aisles? See our E-Commerce Store or Quick Commerce Store. This product is purpose-built for Restaurants, Cafés, and Food Outlets.
Built for the kitchen floor. Loved by your diners.
Every feature is engineered for high-tempo restaurant operations — from table QR scans to kitchen KOT routing and direct bank settlements.
Your restaurant website on your own domain
Your outlet name, logo, typography, and culinary photography. Diners order directly on your website (e.g. order.mycafe.in) — never as a generic stall in a crowded aggregator marketplace.
Direct UPI & card settlement to your bank
Connect your own Razorpay or payment gateway account. 100% of guest payments go directly to your bank account with 0% commission from Relaycial.
Contactless QR Digital Dining Menus
Dynamic QR codes for every dining table. Guests scan with their phone camera to browse high-res dish photos, customize dietary choices, select add-on modifiers, and place orders without waiting for waitstaff.
- Custom table QR generator
- Veg / Non-veg / Jain / Vegan badges
- Add-on modifiers & spice level toggles
- Instant 1-click 86-ing (sold-out)
Takeaway & Dine-In Ordering
Unified ordering checkout on your website for Dine-In, Curbside Takeaway, Scheduled Self-Pickup, and Direct Hyperlocal Delivery. Diners order in 30 seconds with instant UPI Intent or QR.
- Direct takeaway & curbside pickup
- Pre-order scheduling for rush hours
- Zero aggregator commission fees
- Saved diner addresses & rapid reorders
Kitchen KOT Tickets & Station Routing
Digital kitchen order tickets (KOT) fire instantly to kitchen screens or thermal printers. Station routing separates bar, main course, and dessert orders with elapsed time counters to prevent kitchen bottlenecks.
- Instant KOT auto-routing by station
- Table numbers & special cooking notes
- Elapsed prep timer & rush warnings
- Thermal printer (ESC/POS) support
Delivery Zone Settings & Radius Control
Configure multi-tier delivery radiuses (e.g., 0–3 km free above ₹300, 3–7 km tiered fee). Set serviceable PIN codes, minimum order requirements, surge timings, and direct rider dispatch notes.
- Kilometer radius & PIN code rules
- Tiered delivery fees by distance
- Minimum order value threshold by zone
- Rider dispatch instructions & tracking
Customer Loyalty & Easy Reorders
Unlike aggregators who hide diner phone numbers, you retain 100% of your guest data. Trigger automated WhatsApp order confirmations, bill receipts, birthday perks, and weekend repeat reorder nudges.
- Complete diner CRM & phone directory
- WhatsApp order alerts & digital bills
- Repeat reorder prompts & promo codes
- Guest order history & favorite dishes
Live Floor & Table Management
Visual overview of your restaurant floor. Check real-time table statuses (Available, Seated, Order Placed, Billed), split bills across guests, and close day-end counter registers in minutes.
- Interactive visual table floor map
- Quick bill splitting & GST receipts
- Day-end cash vs UPI reconciliation
- Multi-staff role permissions
Three steps. Then guests order on your site.
Free secure https link ready in ~60 seconds. Our team sets up your complete menu, table QR codes, and payments within 24 hours — guaranteed.
-
01
Step 1: Setup
Publish your digital menu
Upload your menu items, photos, dietary badges, modifier add-ons, and pricing. Connect your custom domain (e.g. order.mycafe.in).
✓ Instant ~60s workspace -
02
Step 2: Connect
Generate QRs & connect payments
Download high-resolution table QR codes for dine-in tables. Connect your Razorpay or payment account for 0% commission direct bank settlements.
✓ 0% commission, own account -
03
Step 3: Serve
Take orders on your website
Dine-in QR, takeaway checkout, kitchen tickets, and WhatsApp alerts — then connect your own domain.
✓ Live in 24h guaranteed
Flat yearly software pricing. 0% commission on your orders.
Showing prices for United States in USD. No hidden order fees or aggregator commission deductions.
Country & pricing
QR menus · KOT tickets · direct takeaway · 0% commission on your sales
Show a clear specifications table and ready answers to common questions on your product pages.
- Spec fields per category, like fabric, wattage or warranty
- Product FAQs per product or as category templates
- Fill once per category, reuse across products
- Shown neatly on the product page
Set up under Catalog › Catalog tools › Specifications and Product FAQs, then fill values on each product.
Add or update many products at once with an Excel sheet, and download your full product list anytime.
- Upload new products from an Excel or CSV sheet
- Update prices, stock and product details in one go
- Preview rows before importing
- Export your full catalogue to a file
Go to Catalog › Catalog tools › Import / export, download the template, fill it and upload. Your plan's product limit still applies.
Write product titles, descriptions, bullet points and Google search text with AI, then review before you save.
- "Write with AI" button on the product form
- Titles, descriptions, bullet points and Google search text
- Bulk writing for many selected products
- Uses AI credits: free monthly allowance, then top-ups
Open a product and click Write with AI, or select products in the list for bulk writing. Check your balance under Credits & usage › AI credits.
Make storefront search forgiving and smarter with typo tolerance, your own synonyms, and voice and photo search.
- Typo-tolerant search: "kurtha" still finds kurta
- Synonyms you define, like chappal = sandal
- Voice search for mobile shoppers
- Photo search to find similar products
Turn it on in Store settings › Smart search and Voice & photo search. Add synonyms under Catalog › Search synonyms.
Show size guides on product pages so shoppers pick the right size and fewer orders come back.
- Reusable size chart templates
- Assign charts to products or whole categories
- cm / inch toggle for shoppers
- "How to measure" guide on the product page
Enable the Size charts app from Apps, create charts under Catalog tools, then assign them to products or categories.
Sell downloads like e-books, courses, files and licence keys, delivered instantly and securely after payment.
- Upload files, add links or licence keys
- Instant delivery after successful payment
- Expiring download links with download limits
- Optional delivery message on WhatsApp
Manage files under Catalog › Catalog tools › Digital assets and attach them to your products.
Run timed auctions where shoppers bid on a product and the winner pays through a payment link.
- Start and end time for each auction
- Live bidding on the product page
- Winner receives a payment link
- Available for specific business types
Create and monitor auctions under Catalog › Auctions.
Let food customers customise dishes with add-on choices like size, base, toppings or spice level.
- Choice groups such as size, crust or toppings
- Required or optional, with minimum and maximum picks
- Shown when the shopper adds the item
- Made-to-order items for your kitchen
Create add-on groups in Catalog tools and attach them to menu items. Available for food businesses.
Sell medicines responsibly: shoppers upload prescriptions, you verify them and send a quote before dispatch.
- Mark medicines that need a prescription
- Shoppers upload prescriptions on your store
- Verify prescriptions and send quotes
- Shoppers track prescription status online
Review uploads and quotes under Orders › Prescriptions. Available for pharmacy stores.
Create an order on behalf of a customer and send them a link to pay online.
- Build an order from your catalogue for any customer
- Share a payment link with the customer
- Order confirms automatically once paid
- See all orders still awaiting payment
Go to Orders › Draft orders, add products and customer details, then share the payment link.
Keep selling products that are out of stock or not launched yet, and ship them when stock arrives.
- Pre-orders for upcoming launches
- Backorders when stock runs out
- One list of orders waiting for stock
- Fulfil them as new stock arrives
Track and fulfil waiting orders under Orders › Pre-orders & backorders.
Let customers subscribe to products they buy regularly and receive repeat orders automatically, often at a discount.
- Repeat orders on a fixed schedule
- Subscribe & save discount option
- Customers manage them from their account
- All subscriptions in one admin list
Enable subscriptions on products; manage active ones under Orders › Subscriptions.
Deliver orders with your own riders: assign orders on one screen, confirm drop-offs with a code, and track cash and tips.
- Rider profiles and documents
- One screen to assign orders to riders, with a live map
- Customer shares a one-time code to confirm delivery
- Track cash collected by riders and their earnings
- Delivery tips report
Add riders under Orders › Riders and assign orders from Orders › Dispatch.
Let shoppers pick a delivery time slot, and define delivery areas on a map with their own fees.
- Delivery time windows at checkout
- Delivery zones drawn on a map
- Fee, free-above amount and minimum order per zone
- Delivery hours and ETA per zone
Set up under Store settings › Delivery slots and Delivery zones.
Cut fake and returned cash-on-delivery orders with risk checks, phone OTP checks and order value limits.
- Phone OTP check before accepting cash on delivery
- Minimum and maximum order value for cash on delivery
- Block high-risk shoppers or pincodes
- Discount to encourage buyers to pay online
- WhatsApp message asking buyers to pay online instead
Set it up in Store settings › Payment Gateways › COD protection.
Sell wholesale to businesses with buyer accounts, group price lists, purchase orders, GST invoices and payment tracking.
- Business buyer accounts and customer groups
- Special price lists per customer group
- Purchase orders, invoices and debit notes
- Track business payments and dues
- Handle bulk orders from Blinkit, Zepto and Instamart
Find it under Sales channels › B2B desk, buyers and invoices; price groups are under Customers › Customer groups.
Enter any GST number to instantly see the business's legal name, address and registration status.
- Check a GST number in seconds
- Legal name, address and active status
- Handy for business buyers and GST invoices
- Uses GSTIN credits: free monthly lookups, then top-ups
Go to Store settings › GSTIN lookup. Lookups use GSTIN credits, shown under Credits & usage › GSTIN credits.
Sell gift cards that customers can gift and redeem at checkout, with balances tracked automatically.
- Sell gift cards on your storefront
- Redeem at checkout; remaining balance is kept
- Expiry dates with reminder messages
- View issued cards and balances in admin
Manage cards under Marketing › Gift cards.
Reward repeat customers with points on every order, tiers with perks, and bonus-point campaigns.
- Earn and redeem points on orders
- Tiers like Silver and Gold with perks
- Bonus-points campaigns for festivals or launches
- Insights on points issued and redeemed
Set up under Marketing › Loyalty.
Let users post their own classified listings on your site, with paid packages and moderation.
- Shoppers post and manage listings
- Paid packages to publish or feature listings
- Moderate and handle reported listings
- Available for specific business types
Manage under Storefront › Classifieds, Listing packages and Listing reports.
Run your store on your own website name, like yourbrand.com, instead of a Relaycial web address.
- Use your own website name (like yourbrand.com)
- Secure padlock (https) set up for you automatically
- Simple step-by-step guide to connect your domain
Go to Store settings › Domain, enter your website name and follow the simple guide.
Your storefront shows only your brand: no "Powered by Relaycial" badge in the footer.
- No Relaycial badge on any storefront page
- Your own footer copyright text stays as you set it
Automatic on plans that include it. On the free trial, a small badge links to Relaycial.
Advanced shop operations: serial and IMEI number tracking, cash safe, goods receiving, returns to suppliers and theft prevention.
- Serial and IMEI numbers for stock, sales and warranty
- Cash safe deposits, counts and bank deposits
- Receive goods and return items to suppliers
- Theft prevention: alerts on cancelled bills, drawer openings and cash gaps
- Busy-hours sales chart and a full billing activity log
Find these under Point of sale › Serial numbers, Safe, Receiving, Loss prevention and Sales heatmap.
Turn your store into a multi-seller marketplace: add sellers, approve their products, take commission and pay them.
- Seller sign-up with ID checks and approval
- Approve seller products before they go live
- Take commission and pay sellers in batches
- Seller notices and paid ad campaigns
Turn on under Sales channels › Marketplace mode, then manage Marketplace sellers.
Clear reports on sales, orders, products, customers, payments, GST and more, with exports.
- Sales, orders, products and customer reports
- Payments, profit, tax, shipping and returns
- Download reports as files
- Plain explanations of every number
Go to Analytics › Reports.
Collect payments straight into your own Razorpay, PayU or Cashfree account.
- Connect your own payment account
- Money settles directly to your bank
- Pay the rates you agreed with your payment provider
Connect your account in Store settings › Payment gateways.
Book couriers in a click, with shipping labels and tracking created automatically.
- Book shipments from the order screen
- Shipping label created automatically
- Tracking number saved on the order
- Without it, you type in tracking numbers yourself
Open an order and click Create Shipment. Shipping through Relaycial's courier accounts uses shipping credits.
Embed your store's apps, like chat or popups, on another website you own using a small code snippet.
- Use store apps on external websites
- Simple copy-and-paste setup
- Available on request for specific setups
Contact support to enable it, then copy the embed code into your other site.
The total number of products you can have in your catalogue at one time.
- Every product counts, including drafts and hidden products
- Variants like sizes or colours do not count separately
- Applies to products added by hand, in bulk or from other platforms
- Items you already have are never deleted if you go over
When you reach the limit, adding new ones is paused until you upgrade or free up room. You can still view and edit existing ones. Deleting products frees up room.
How many orders your plan is sized for each month. This is a soft limit: checkout is never blocked.
- Counts online, WhatsApp, in-shop and marketplace orders
- Draft, manual and test orders are not counted
- Resets on the 1st of every month (Indian time)
- Warnings at 80% and 100%, with an upgrade suggestion
- Customers can always keep ordering
You get a dashboard banner and a notification when you reach 80% and 100% of the month's orders.
How many team members, besides the store owner, can have access to your store admin.
- Each active staff member uses one seat
- Pending invitations also use a seat
- The store owner never uses a seat
- Deactivating a staff member frees their seat
When all seats are used, new invitations are paused until you upgrade or remove someone. Existing staff keep access.
How many separate stores your account can run under one login.
- Each store has its own catalogue, orders and settings
- Counts all stores under your account
- Extra stores can be added as add-ons
When you reach the limit, creating another store needs an upgrade or add-on. Existing stores are not affected.
Explorer
- Up to 5 products
- Up to 30 orders / month
- 1 staff seat
- 1 store
- Reports
- Use your own payment account
- Automated shipping
Starter
Get online with a small catalogue and core selling tools
- Up to 100 products
- Up to 200 orders / month
- 1 staff seat
- 1 store
- Your own website name
- Remove "Powered by Relaycial" badge
Growth
For growing D2C stores: marketing, content and POS
or $240 one-time lifetime
Start with Growth → Ask about lifetime access- Up to 1,000 products
- Up to 1,000 orders / month
- 3 staff seats
- 1 store
- Product specifications & FAQs
- Add & update products in bulk
- AI product content
- Size charts
- Sell digital downloads
- Draft orders & payment links
- Pre-orders & backorders
- Cash-on-delivery protection
Pro
Omnichannel: channels, B2B, inventory and loyalty
or $420 one-time lifetime
Start with Pro → Ask about lifetime access- Up to 10,000 products
- Up to 5,000 orders / month
- 10 staff seats
- 1 store
- Smart search
- Subscribe & save
- Own delivery team
- Delivery slots & zones
- Wholesale selling to businesses
- GST number check
- Gift cards
- Loyalty programme
Enterprise
Everything, for large, multi-location and marketplace stores
or $660 one-time lifetime
Start with Enterprise → Ask about lifetime access- Unlimited products
- Unlimited orders / month
- 25 staff seats
- 3 stores
- Auctions
- Food add-ons & choices
- Pharmacy
- Classified listings
- Advanced shop operations
- Multi-seller marketplace
- Use store tools on other websites
Prices are per year and include 18% GST. 0% Relaycial commission on your sales when you use your own payment account. Billed in INR; USD amounts are indicative.
Food brands taking their direct margin back.
See how independent cafés, cloud kitchens, and multi-outlet food brands cut aggregator dependency with Relaycial.
“We placed Relaycial table QR stands across our 22 café tables. Over 65% of our diners now order and pay via direct UPI from their seats. We stopped losing 30% of our coffee margins to Swiggy on regulars who visit us every week.”
“Our custom 5 km delivery radius rules and WhatsApp pickup notifications transformed our takeaway business. Kitchen KOT tickets pop up instantly on our kitchen tablet, and direct UPI settlements land straight into our bank without delays.”
“We used to reprint laminated menus every time wine vintages or seasonal specials changed. With Relaycial, we update modifiers and 86 sold-out seafood dishes in 2 seconds. Our brand looks elevated, sober, and unmistakably ours.”
Frequently asked questions.
Everything you need to know about direct UPI payments, QR digital menus, kitchen KOT tickets, delivery zones, and your own domain.
Launch your branded restaurant website. Take direct orders this week.
Contactless QR digital dining menus, direct takeaway & dine-in ordering, direct payments, kitchen KOT tickets, delivery zone settings, and customer loyalty — try free for 30 days, paid plans from $12/yr. Live within 24 hours — guaranteed.
Complementary solutions for your business
Pair Restaurant Software with these ready-made add-on tools to make daily work easier and grow sales.
Billing Management
Counter-first billing for local shops — GST tax invoices, UPI collect & day-end cash summaries.
Social Poster Maker
Automated festival templates and recurring brand posts with your logo permanently locked in place.
Business Nurturing
Contact segmentation (regulars vs quiet), festival routines & broadcast reach reports in your shop voice.
Quick Commerce Store
Category aisles, PIN delivery promises, express grocery sites & lightning checkout under your own domain.
Explore other popular business types
Discover turnkey websites and operating systems custom-tailored for each trade — launch with zero code and zero agency fees.
E-Commerce Store
Products in every size & colour, 0% commission Razorpay UPI/cards, delivered-only COD & automatic Shiprocket delivery to 29,000+ PIN codes.
D2C Brand Website
Story-first lookbooks, video drop pages & 60-second Instagram bio link checkout for lifestyle and creator founders.
Apparel Boutique OS
Every size & colour for your apparel, lookbook stories, festive offers & direct WhatsApp order lanes for boutique racks.
B2B Wholesale Catalog
Volume pricing tiers, MOQ rules, spec sheet downloads & structured quote requests without consumer cart clutter.
Service Business Website
Service menus, retainer pricing tiers, credibility proof blocks & structured inquiry funnels for agencies & consultants.
Appointment Booking System
Calendar-first booking with provider schedules, session buffer times & automated WhatsApp reminders.
Membership Management
Club, gym & studio membership plans, renewal cycles, freeze/hold & desk attendance under your brand.
Teaching Platform
Coaching class websites with course catalogs, seat limits, student quizzes & automated WhatsApp fee updates.
Quick Commerce Store
Category aisles, PIN delivery promises, express grocery sites & lightning checkout under your own domain.
Creative Portfolio
Minimalist showcase grids, typography-first case studies & direct client inquiry forms for designers & studios.
vCard for Individuals
Personal digital visiting card with photo, bio, tap-to-call, WhatsApp buttons & share links for professionals.
Billing Management
Counter-first billing for local shops — GST tax invoices, UPI collect & day-end cash summaries.
Kirana + Credit Khata OS
Shopkeeper counter billing, customer udhaar ledger, gentle payment reminders & optional neighbourhood shop site.
Pharmacy / Medical Store OS
Medicine catalog with batch expiry cues, GST counter bills, UPI collect & neighbourhood delivery under your chemist brand.
Business Nurturing
Contact segmentation (regulars vs quiet), festival routines & broadcast reach reports in your shop voice.
CRM for Businesses
Customer cards with interaction history, named pipeline stages & follow-up reminders so deals never slip.
Social Poster Maker
Automated festival templates and recurring brand posts with your logo permanently locked in place.
Real Estate Broker OS
Property listings with photos & price, buyer inquiry inbox, site visits & your own branded broker site.
CA / Tax Practice OS
Client PAN/GSTIN vault, GSTR/ITR filings calendar, document store & practice fee invoices.
Jewellery Store OS
Showroom catalog with gold/silver purity notes, making charges, gold schemes/EMI & direct WhatsApp inquiries.
Event / Wedding Planner OS
Wedding packages, lead stage pipeline, day-of countdown checklists & vendor coordination on your brand.
Photography Studio OS
Shoot packages, client booking dates, password-protected proofing galleries & high-res photo delivery.
Hostel / PG Management OS
Vacant/occupied bed allocation board, monthly rent ledger, mess tracking & your own branded property site.
Clinic / Doctor Practice OS
Patient cards with visit history, prescription notes, clinic billing & the doctor's own branded website on their own domain.
Need a custom setup for your industry or multiple outlets?
Talk directly to our product experts about custom needs, connecting your existing business software, or a private setup just for you.