Your simple, fast business sales pipeline.
And lead CRM on your domain.
Visual sales lead pipeline (New Lead → Contacted → Quotation Sent → Won/Lost), deal value tracking, follow-up date reminders, client interaction history, and 1-tap WhatsApp connect under your brand.
- Live in 24 hours — guaranteed
- Cards & local gateways
- Multiple Couriers, One Place
- Secure https Included
- Built for every market
Your simple, fast business sales pipeline and lead CRM on your domain.
Stop forcing your sales desk into bloated enterprise software with per-seat billing, or letting hot inquiries go cold inside messy WhatsApp chats and abandoned Excel spreadsheets. Relaycial gives you a fast, branded sales CRM that your team actually enjoys using.
Keep every customer card, proposal amount, meeting note, and follow-up deadline in one calm view. Sales reps jump straight into deals without 3-day training marathons.
Need automated WhatsApp broadcast marketing for customers? See Business Nurturing. Need counter GST billing? See Billing Management. This page is purpose-built for Business Sales Lead CRM & Follow-up Pipelines.
Everything your sales team needs to close more deals faster.
Built specifically for growing businesses, showrooms, agencies, and sales desks — replacing spreadsheet clutter with a fast sales pipeline in your own brand.
Your sales pipeline CRM on your brand
Your company name, logo, custom color accents, and team workspace on every screen. Your sales reps and clients see your identity — never an expensive overseas software logo or a contract that traps you.
Dedicated URL & client portal
Go live instantly on a free secure https link (e.g. yourbiz.relaycial.com), then connect your own domain (crm.yourcompany.in or pipeline.yourbrand.com). Simple, fast business sales pipeline and lead CRM on your domain.
Visual sales lead pipeline
Clear visual stages: New Lead → Contacted → Quotation Sent → Won/Lost. Drag and drop deals in seconds with zero training required.
Deal value & pipeline tracking
Live pipeline valuation per stage, expected closure months, weighted forecasts, and won revenue metrics so you always know target vs actuals.
Follow-up date reminders
Pin follow-up dates and times directly to customer cards. Overdue radar highlights stale inquiries before your competitors step in.
Client interaction history
Chronological audit trail of meeting notes, phone call logs, quotation versions sent, discount promises, and team handoffs in one place.
Quick WhatsApp connect button
Initiate pre-filled WhatsApp conversations with 1 click directly from the deal card — share quotes, send follow-up nudges, and log replies.
Team roles & mobile clarity
Fast, responsive interface for sales executives on the road and founders at the desk. Assign lead owners, set permissions, and track win rates.
Experience the calm, high-speed Kanban sales desk.
Click deals below to inspect real-time interaction logs, deal valuation tracking, follow-up date reminders, and 1-tap WhatsApp connect.
Apex Infra Solutions
How Relaycial compares to what sales teams actually struggle with.
A strictly realistic assessment against heavyweight enterprise CRMs (Salesforce, HubSpot, Zoho with steep pricing tiers) and chaotic WhatsApp chat logs / Excel spreadsheets.
Visual sales pipeline (New Lead to Won) + deal tracking + reminders + 1-tap WhatsApp connect on your domain.
Steep per-user pricing tiers, expensive implementation consultants, and complex bloated menus that reps avoid using.
Zero follow-up reminders, dropped leads buried in chat lists, broken formulas, and zero visibility into total deal values.
| Feature & Capability |
Relaycial Business CRM
Fast & Simple
$12–$84/yr · 100% Your Brand
|
Salesforce / HubSpot / Zoho
Heavyweight enterprise suites
|
WhatsApp Logs & Excel
Chaotic manual tracking
|
|---|---|---|---|
|
Visual sales lead pipeline stages
Visual Pipeline & Deal Velocity
|
Fast, visual Kanban stages (New Lead → Contacted → Quotation Sent → Won/Lost) on light clean surfaces with drag-and-drop simplicity
|
•
Complex multi-tier pipeline setups requiring dedicated admin consultants and weeks of process mapping
|
Flat rows in Excel/Sheets with zero stage movement visibility or drag-and-drop pipeline flow
|
|
Deal value & pipeline valuation tracking
Visual Pipeline & Deal Velocity
|
Live stage-by-stage deal valuations, target tracking, weighted closure months, and revenue forecasts with zero configuration
|
•
Advanced forecasting reports locked behind expensive Enterprise/Unlimited tier upgrades
|
Manual SUM formulas prone to broken references, missing cells, and stale outdated totals
|
|
Follow-up date reminders & overdue radar
Client Engagement & Reminders
|
Follow-up dates pinned directly to lead cards with smart overdue radars so zero hot inquiries turn cold
|
•
Heavy task/activity notification engines that flood email inboxes with notification spam
|
No active alarm triggers or reminders; leads forgotten unless someone manually audits rows
|
|
Quick WhatsApp connect button (1-tap)
Client Engagement & Reminders
|
Native 1-tap WhatsApp connect button with pre-filled quote summaries and instant timestamped interaction logs
|
Expensive paid WhatsApp BSP integrations ($50–$200/mo add-on) with rigid template approvals
|
Manual copying of phone numbers into WhatsApp Web; high friction and zero logged history
|
|
Client interaction history timeline
Audit & Interaction Logs
|
Unified chronological timeline of calls, meeting notes, quotation revisions sent, and team handoffs
|
Detailed timeline logs, but buried under dozens of cluttered enterprise tabs and sub-panels
|
Scattered comment cells and unorganized WhatsApp personal chat backups across rep devices
|
|
Your own brand on your own domain
Your Brand & Identity
|
Your simple, fast business sales pipeline and lead CRM on your domain (crm.yourbiz.in) with 0% platform lock-in
|
Heavy vendor branding; custom login domains locked behind expensive tier add-ons
|
•
Google / Microsoft branded interfaces; zero professional company branding
|
|
Cost model & per-user fee structure
All-inclusive pricing
|
Flat $12–$84/yr · includes multiple sales reps, pipeline stages, reminders & custom domain
|
$54–$144/user/mo · steep tiers, mandatory annual contracts & paid add-ons
|
“Free” initial tool · thousands lost in dropped leads, forgotten follow-ups, and sales rep confusion
|
Strictly factual comparison based on typical small-business sales pipelines. Salesforce, HubSpot, and Zoho are registered trademarks of their respective owners.
View Relaycial transparent CRM plansThree steps. Then follow up every deal from your branded workspace.
Free secure https link in ~60 seconds. Your complete branded sales CRM workspace live within 24 hours — guaranteed.
-
01
Claim Handle
Claim your CRM workspace
Reserve your business handle and pick your primary brand colors. We prioritize growing sales desks, retail showrooms, and service teams.
✓ Instant Secure Link in 60s -
02
Setup Pipeline
Configure stages & import contacts
Set custom stage names (e.g. Site Visit, Proposal, Won) and import your existing customer lists from CSV or phone contacts.
✓ Custom Stages & Your Brand Look -
03
Work Deals
Move deals & close follow-ups
Drag cards across stages, send 1-tap WhatsApp quotes, clear due reminders, and connect your custom domain (crm.yourcompany.in).
✓ Live in 24 Hours Guaranteed
One clear flat plan for your sales CRM — not steep enterprise per-user tiers.
Showing prices for United States in USD. Flat transparent yearly plans with zero per-seat penalty.
Country & pricing
Show a clear specifications table and ready answers to common questions on your product pages.
- Spec fields per category, like fabric, wattage or warranty
- Product FAQs per product or as category templates
- Fill once per category, reuse across products
- Shown neatly on the product page
Set up under Catalog › Catalog tools › Specifications and Product FAQs, then fill values on each product.
Add or update many products at once with an Excel sheet, and download your full product list anytime.
- Upload new products from an Excel or CSV sheet
- Update prices, stock and product details in one go
- Preview rows before importing
- Export your full catalogue to a file
Go to Catalog › Catalog tools › Import / export, download the template, fill it and upload. Your plan's product limit still applies.
Write product titles, descriptions, bullet points and Google search text with AI, then review before you save.
- "Write with AI" button on the product form
- Titles, descriptions, bullet points and Google search text
- Bulk writing for many selected products
- Uses AI credits: free monthly allowance, then top-ups
Open a product and click Write with AI, or select products in the list for bulk writing. Check your balance under Credits & usage › AI credits.
Make storefront search forgiving and smarter with typo tolerance, your own synonyms, and voice and photo search.
- Typo-tolerant search: "kurtha" still finds kurta
- Synonyms you define, like chappal = sandal
- Voice search for mobile shoppers
- Photo search to find similar products
Turn it on in Store settings › Smart search and Voice & photo search. Add synonyms under Catalog › Search synonyms.
Show size guides on product pages so shoppers pick the right size and fewer orders come back.
- Reusable size chart templates
- Assign charts to products or whole categories
- cm / inch toggle for shoppers
- "How to measure" guide on the product page
Enable the Size charts app from Apps, create charts under Catalog tools, then assign them to products or categories.
Sell downloads like e-books, courses, files and licence keys, delivered instantly and securely after payment.
- Upload files, add links or licence keys
- Instant delivery after successful payment
- Expiring download links with download limits
- Optional delivery message on WhatsApp
Manage files under Catalog › Catalog tools › Digital assets and attach them to your products.
Run timed auctions where shoppers bid on a product and the winner pays through a payment link.
- Start and end time for each auction
- Live bidding on the product page
- Winner receives a payment link
- Available for specific business types
Create and monitor auctions under Catalog › Auctions.
Let food customers customise dishes with add-on choices like size, base, toppings or spice level.
- Choice groups such as size, crust or toppings
- Required or optional, with minimum and maximum picks
- Shown when the shopper adds the item
- Made-to-order items for your kitchen
Create add-on groups in Catalog tools and attach them to menu items. Available for food businesses.
Sell medicines responsibly: shoppers upload prescriptions, you verify them and send a quote before dispatch.
- Mark medicines that need a prescription
- Shoppers upload prescriptions on your store
- Verify prescriptions and send quotes
- Shoppers track prescription status online
Review uploads and quotes under Orders › Prescriptions. Available for pharmacy stores.
Create an order on behalf of a customer and send them a link to pay online.
- Build an order from your catalogue for any customer
- Share a payment link with the customer
- Order confirms automatically once paid
- See all orders still awaiting payment
Go to Orders › Draft orders, add products and customer details, then share the payment link.
Keep selling products that are out of stock or not launched yet, and ship them when stock arrives.
- Pre-orders for upcoming launches
- Backorders when stock runs out
- One list of orders waiting for stock
- Fulfil them as new stock arrives
Track and fulfil waiting orders under Orders › Pre-orders & backorders.
Let customers subscribe to products they buy regularly and receive repeat orders automatically, often at a discount.
- Repeat orders on a fixed schedule
- Subscribe & save discount option
- Customers manage them from their account
- All subscriptions in one admin list
Enable subscriptions on products; manage active ones under Orders › Subscriptions.
Deliver orders with your own riders: assign orders on one screen, confirm drop-offs with a code, and track cash and tips.
- Rider profiles and documents
- One screen to assign orders to riders, with a live map
- Customer shares a one-time code to confirm delivery
- Track cash collected by riders and their earnings
- Delivery tips report
Add riders under Orders › Riders and assign orders from Orders › Dispatch.
Let shoppers pick a delivery time slot, and define delivery areas on a map with their own fees.
- Delivery time windows at checkout
- Delivery zones drawn on a map
- Fee, free-above amount and minimum order per zone
- Delivery hours and ETA per zone
Set up under Store settings › Delivery slots and Delivery zones.
Cut fake and returned cash-on-delivery orders with risk checks, phone OTP checks and order value limits.
- Phone OTP check before accepting cash on delivery
- Minimum and maximum order value for cash on delivery
- Block high-risk shoppers or pincodes
- Discount to encourage buyers to pay online
- WhatsApp message asking buyers to pay online instead
Set it up in Store settings › Payment Gateways › COD protection.
Sell wholesale to businesses with buyer accounts, group price lists, purchase orders, GST invoices and payment tracking.
- Business buyer accounts and customer groups
- Special price lists per customer group
- Purchase orders, invoices and debit notes
- Track business payments and dues
- Handle bulk orders from Blinkit, Zepto and Instamart
Find it under Sales channels › B2B desk, buyers and invoices; price groups are under Customers › Customer groups.
Enter any GST number to instantly see the business's legal name, address and registration status.
- Check a GST number in seconds
- Legal name, address and active status
- Handy for business buyers and GST invoices
- Uses GSTIN credits: free monthly lookups, then top-ups
Go to Store settings › GSTIN lookup. Lookups use GSTIN credits, shown under Credits & usage › GSTIN credits.
Sell gift cards that customers can gift and redeem at checkout, with balances tracked automatically.
- Sell gift cards on your storefront
- Redeem at checkout; remaining balance is kept
- Expiry dates with reminder messages
- View issued cards and balances in admin
Manage cards under Marketing › Gift cards.
Reward repeat customers with points on every order, tiers with perks, and bonus-point campaigns.
- Earn and redeem points on orders
- Tiers like Silver and Gold with perks
- Bonus-points campaigns for festivals or launches
- Insights on points issued and redeemed
Set up under Marketing › Loyalty.
Let users post their own classified listings on your site, with paid packages and moderation.
- Shoppers post and manage listings
- Paid packages to publish or feature listings
- Moderate and handle reported listings
- Available for specific business types
Manage under Storefront › Classifieds, Listing packages and Listing reports.
Run your store on your own website name, like yourbrand.com, instead of a Relaycial web address.
- Use your own website name (like yourbrand.com)
- Secure padlock (https) set up for you automatically
- Simple step-by-step guide to connect your domain
Go to Store settings › Domain, enter your website name and follow the simple guide.
Your storefront shows only your brand: no "Powered by Relaycial" badge in the footer.
- No Relaycial badge on any storefront page
- Your own footer copyright text stays as you set it
Automatic on plans that include it. On the free trial, a small badge links to Relaycial.
Advanced shop operations: serial and IMEI number tracking, cash safe, goods receiving, returns to suppliers and theft prevention.
- Serial and IMEI numbers for stock, sales and warranty
- Cash safe deposits, counts and bank deposits
- Receive goods and return items to suppliers
- Theft prevention: alerts on cancelled bills, drawer openings and cash gaps
- Busy-hours sales chart and a full billing activity log
Find these under Point of sale › Serial numbers, Safe, Receiving, Loss prevention and Sales heatmap.
Turn your store into a multi-seller marketplace: add sellers, approve their products, take commission and pay them.
- Seller sign-up with ID checks and approval
- Approve seller products before they go live
- Take commission and pay sellers in batches
- Seller notices and paid ad campaigns
Turn on under Sales channels › Marketplace mode, then manage Marketplace sellers.
Clear reports on sales, orders, products, customers, payments, GST and more, with exports.
- Sales, orders, products and customer reports
- Payments, profit, tax, shipping and returns
- Download reports as files
- Plain explanations of every number
Go to Analytics › Reports.
Collect payments straight into your own Razorpay, PayU or Cashfree account.
- Connect your own payment account
- Money settles directly to your bank
- Pay the rates you agreed with your payment provider
Connect your account in Store settings › Payment gateways.
Book couriers in a click, with shipping labels and tracking created automatically.
- Book shipments from the order screen
- Shipping label created automatically
- Tracking number saved on the order
- Without it, you type in tracking numbers yourself
Open an order and click Create Shipment. Shipping through Relaycial's courier accounts uses shipping credits.
Embed your store's apps, like chat or popups, on another website you own using a small code snippet.
- Use store apps on external websites
- Simple copy-and-paste setup
- Available on request for specific setups
Contact support to enable it, then copy the embed code into your other site.
The total number of products you can have in your catalogue at one time.
- Every product counts, including drafts and hidden products
- Variants like sizes or colours do not count separately
- Applies to products added by hand, in bulk or from other platforms
- Items you already have are never deleted if you go over
When you reach the limit, adding new ones is paused until you upgrade or free up room. You can still view and edit existing ones. Deleting products frees up room.
How many orders your plan is sized for each month. This is a soft limit: checkout is never blocked.
- Counts online, WhatsApp, in-shop and marketplace orders
- Draft, manual and test orders are not counted
- Resets on the 1st of every month (Indian time)
- Warnings at 80% and 100%, with an upgrade suggestion
- Customers can always keep ordering
You get a dashboard banner and a notification when you reach 80% and 100% of the month's orders.
How many team members, besides the store owner, can have access to your store admin.
- Each active staff member uses one seat
- Pending invitations also use a seat
- The store owner never uses a seat
- Deactivating a staff member frees their seat
When all seats are used, new invitations are paused until you upgrade or remove someone. Existing staff keep access.
How many separate stores your account can run under one login.
- Each store has its own catalogue, orders and settings
- Counts all stores under your account
- Extra stores can be added as add-ons
When you reach the limit, creating another store needs an upgrade or add-on. Existing stores are not affected.
Explorer
- Up to 5 products
- Up to 30 orders / month
- 1 staff seat
- 1 store
- Reports
- Use your own payment account
- Automated shipping
Starter
Get online with a small catalogue and core selling tools
- Up to 100 products
- Up to 200 orders / month
- 1 staff seat
- 1 store
- Your own website name
- Remove "Powered by Relaycial" badge
Growth
For growing D2C stores: marketing, content and POS
or $240 one-time lifetime
Start with Growth → Ask about lifetime access- Up to 1,000 products
- Up to 1,000 orders / month
- 3 staff seats
- 1 store
- Product specifications & FAQs
- Add & update products in bulk
- AI product content
- Size charts
- Sell digital downloads
- Draft orders & payment links
- Pre-orders & backorders
- Cash-on-delivery protection
Pro
Omnichannel: channels, B2B, inventory and loyalty
or $420 one-time lifetime
Start with Pro → Ask about lifetime access- Up to 10,000 products
- Up to 5,000 orders / month
- 10 staff seats
- 1 store
- Smart search
- Subscribe & save
- Own delivery team
- Delivery slots & zones
- Wholesale selling to businesses
- GST number check
- Gift cards
- Loyalty programme
Enterprise
Everything, for large, multi-location and marketplace stores
or $660 one-time lifetime
Start with Enterprise → Ask about lifetime access- Unlimited products
- Unlimited orders / month
- 25 staff seats
- 3 stores
- Auctions
- Food add-ons & choices
- Pharmacy
- Classified listings
- Advanced shop operations
- Multi-seller marketplace
- Use store tools on other websites
Prices are per year and include 18% GST. 0% Relaycial commission on your sales when you use your own payment account. Billed in INR; USD amounts are indicative.
Founders & sales desks who closed more deals with a visual pipeline.
Illustrative business highlights from businesses using the Relaycial sales pipeline (retail, boutique, garage, showroom).
“Follow-ups used to live in a notebook and three WhatsApp chats. Now every lead has a stage, a note, and a reminder — under our shop name.”
“Walk-ins and Instagram DMs finally land in one pipeline. We know who to call tomorrow — not who we forgot last week.”
“Service history and next-follow-up dates sit with the customer card. Not a heavy enterprise CRM — just what a busy garage needs.”
“Site visits, quotes, and closed deals move across stages we named ourselves. Customers see our brand — never some generic software logo.”
Frequently asked questions about your sales CRM.
Your own brand, visual pipeline stages, WhatsApp integration, and domain setup.
Launch your sales pipeline on your domain. Close more deals this week.
Your simple, fast business sales pipeline and lead CRM on your domain — visual stages, deal tracking, reminders, and 1-tap WhatsApp connect — try free for 30 days, paid plans from $12/yr.
Complementary solutions for your business
Pair CRM for Businesses with these ready-made add-on tools to make daily work easier and grow sales.
Business Nurturing
Contact segmentation (regulars vs quiet), festival routines & broadcast reach reports in your shop voice.
Social Poster Maker
Automated festival templates and recurring brand posts with your logo permanently locked in place.
Billing Management
Counter-first billing for local shops — GST tax invoices, UPI collect & day-end cash summaries.
Service Business Website
Service menus, retainer pricing tiers, credibility proof blocks & structured inquiry funnels for agencies & consultants.
Explore other popular business types
Discover turnkey websites and operating systems custom-tailored for each trade — launch with zero code and zero agency fees.
E-Commerce Store
Products in every size & colour, 0% commission Razorpay UPI/cards, delivered-only COD & automatic Shiprocket delivery to 29,000+ PIN codes.
D2C Brand Website
Story-first lookbooks, video drop pages & 60-second Instagram bio link checkout for lifestyle and creator founders.
Apparel Boutique OS
Every size & colour for your apparel, lookbook stories, festive offers & direct WhatsApp order lanes for boutique racks.
B2B Wholesale Catalog
Volume pricing tiers, MOQ rules, spec sheet downloads & structured quote requests without consumer cart clutter.
Service Business Website
Service menus, retainer pricing tiers, credibility proof blocks & structured inquiry funnels for agencies & consultants.
Appointment Booking System
Calendar-first booking with provider schedules, session buffer times & automated WhatsApp reminders.
Membership Management
Club, gym & studio membership plans, renewal cycles, freeze/hold & desk attendance under your brand.
Teaching Platform
Coaching class websites with course catalogs, seat limits, student quizzes & automated WhatsApp fee updates.
Restaurant Software
Dine-in QR table ordering, direct takeaway checkout & instant kitchen dispatch tickets with 0% commission.
Quick Commerce Store
Category aisles, PIN delivery promises, express grocery sites & lightning checkout under your own domain.
Creative Portfolio
Minimalist showcase grids, typography-first case studies & direct client inquiry forms for designers & studios.
vCard for Individuals
Personal digital visiting card with photo, bio, tap-to-call, WhatsApp buttons & share links for professionals.
Billing Management
Counter-first billing for local shops — GST tax invoices, UPI collect & day-end cash summaries.
Kirana + Credit Khata OS
Shopkeeper counter billing, customer udhaar ledger, gentle payment reminders & optional neighbourhood shop site.
Pharmacy / Medical Store OS
Medicine catalog with batch expiry cues, GST counter bills, UPI collect & neighbourhood delivery under your chemist brand.
Business Nurturing
Contact segmentation (regulars vs quiet), festival routines & broadcast reach reports in your shop voice.
Social Poster Maker
Automated festival templates and recurring brand posts with your logo permanently locked in place.
Real Estate Broker OS
Property listings with photos & price, buyer inquiry inbox, site visits & your own branded broker site.
CA / Tax Practice OS
Client PAN/GSTIN vault, GSTR/ITR filings calendar, document store & practice fee invoices.
Jewellery Store OS
Showroom catalog with gold/silver purity notes, making charges, gold schemes/EMI & direct WhatsApp inquiries.
Event / Wedding Planner OS
Wedding packages, lead stage pipeline, day-of countdown checklists & vendor coordination on your brand.
Photography Studio OS
Shoot packages, client booking dates, password-protected proofing galleries & high-res photo delivery.
Hostel / PG Management OS
Vacant/occupied bed allocation board, monthly rent ledger, mess tracking & your own branded property site.
Clinic / Doctor Practice OS
Patient cards with visit history, prescription notes, clinic billing & the doctor's own branded website on their own domain.
Need a custom setup for your industry or multiple outlets?
Talk directly to our product experts about custom needs, connecting your existing business software, or a private setup just for you.