Your all-in-one kirana billing, udhaar khata, and customer ledger system.
Replace lost baki and chaotic registers. High-speed counter billing with dynamic UPI QR, customer credit (udhaar) ledger with live balance tracking, 1-click automated payment reminders with instant pay links on WhatsApp, and complete purchase history — under your shop name.
- Live in 24 hours — guaranteed
- Cards & local gateways
- Multiple Couriers, One Place
- Secure https Included
- Built for every market
Your shop. Your khata. Not another software lecture.
Relaycial builds and launches your complete kirana OS: bills at the counter, udhaar ledger per customer, automated payment reminders with direct UPI links, and customer purchase history — under your shop name front and center.
Need invoices-only without udhaar? See Billing Management. Want WhatsApp festival routines? That is Business Nurturing. This page is the complete shop OS — khata + bills + reminders + purchase history.
Everything your shop counter needs to run fast and collect clean.
Purpose-built tools designed for shopkeeper speed, high-contrast readability, and instant customer trust.
Customer Credit (Udhaar) Ledger with Balance Tracking
Stop hunting through 200-page red bahi-khata registers at 10 PM. Every customer gets a crystal-clear, running credit balance with instant audit trail.
- Per-customer running balance with clear Baki (Udhaar) vs Jama (Paid) ledger entries
- Itemized credit logs showing exact staples taken (e.g. Atta 10kg, Mustard Oil 2L, Sugar 5kg)
- Instant search by customer name, phone number, or neighborhood nickname
- Custom credit limits with instant warning alerts before exceeding trusted boundaries
1-Click Automated Payment Reminders with UPI Links
Send respectful, automated WhatsApp payment reminders with dynamic UPI links. Regulars tap once to pay directly via GPay, PhonePe, or Paytm.
- Respectful, customizable shopkeeper templates in Hindi, English, and regional languages
- Embedded dynamic UPI payment link and QR code for instant zero-touch settlement
- Automatic ledger update the moment payment is confirmed — zero manual bookkeeping
- Eliminates awkward evening phone calls while preserving customer goodwill and trust
High-Speed Counter Quick-Billing with Dynamic UPI QR
Generate bills in 3 seconds during peak evening rush. Display exact bill UPI QR on screen, print thermal slips, or share digital bills to WhatsApp.
- Fast lookup for staples, loose grains (kg/g), packaged FMCG, dairy, and custom open items
- Dynamic on-screen UPI QR code generated for the exact bill total — zero manual Soundbox typos
- Support for 2-inch and 3-inch thermal printers, standard PDF invoices, and WhatsApp slips
- Flexible GST (CGST/SGST/HSN) and non-GST composition billing tailored for small shops
Complete Customer Purchase & Credit History
Every bill, item, partial payment, and return logged in a chronological timeline. Resolve any billing confusion in seconds with complete clarity.
- Detailed timeline of every transaction: date, items bought, bill total, and payment mode
- Instant dispute resolution: see exactly which date 5kg Basmati or 2L Oil was taken on credit
- Identify top 20% most loyal customers and reward prompt monthly settlements
- Download or share customer-wise monthly PDF account statements in one click
Your shop name on every bill & khata
Your shop name, address, GSTIN, and contact details on every receipt, khata view, and WhatsApp message. Customers trust your store — not a third-party aggregator app.
Your own custom web address
Start instantly on a free secure https link, then point your own domain like mykirana.in, with https security set up for free. Build lasting equity in your own shop brand.
Day-End Cash & UPI Reconciliation
Instant summary of Cash collected vs UPI settled vs Udhaar given vs Old Baki collected. Lock the till at night with zero mismatch.
Multi-Staff & Counter Access
Give shop assistants permissions to bill and log udhaar without exposing full accounting reports or profit margins.
Optional Simple Storefront
A lightweight digital catalogue page for regular customers who want to check staple prices and order reorders over WhatsApp.
Crisp ledger views built for shopkeeper eyes.
Experience the clean contrast between Udhaar (Liye), Jama (Diye), 1-click WhatsApp payment links, and dynamic counter billing.
Rajesh Sharma (Sharma Ji • Flat 302) Good Standing
Mobile: +91 98250 44192 • Credit Limit: ₹5,000
| Date & Time | Particulars / Items | Udhaar (Liye) | Jama (Diye) | Running Baki |
|---|---|---|---|---|
| 18 Sep, 06:45 PM | Atta 10kg + Oil 2L + Tata Salt 1kg Bill #RK-1082 (Counter POS) | +₹748.00 | — | ₹2,840.00 |
| 14 Sep, 08:15 PM | Partial Settlement via WhatsApp UPI UPI Ref: 425891048291 (GPay) | — | -₹1,500.00 | ₹2,092.00 |
| 10 Sep, 11:30 AM | Basmati Rice 5kg + Toor Dal 2kg + Sugar 5kg Bill #RK-0994 | +₹1,240.00 | — | ₹3,592.00 |
WhatsApp Automated Reminder Preview
To: Rajesh Sharma (+91 98250 44192)
Namaste Rajesh Sharma Ji 🙏,
Aapka Shri Radhe Kirana par kul baki hisab (udhaar) ₹2,840.00 hai.
Niche diye gaye link se Google Pay / PhonePe / Paytm dwara 1-tap me payment karein:
✨ When Sharma Ji taps and pays on UPI, your Kirana OS automatically records the payment and settles the ledger line.
Counter POS Quick Checkout
New Bill #RK-1083Day-End Till Closing ("Galla Samadhan")
Date: 18 September 2026 • Counter #1 Summary
Three steps. Then run khata from your counter.
Free secure https link in ~60 seconds. Your full branded shop OS live within 24 hours — guaranteed.
-
01
Claim
Claim your shop handle
Tell us your shop name and location. We set up your kirana profile, bill template, and free secure https link.
✓ Early access -
02
Setup
Set up khata & bills
Import customer list, set initial udhaar balances, configure staples, and connect your direct UPI ID or QR.
✓ Your look + ledger -
03
Serve
Bill & track from counter
Raise counter bills, record udhaar, send 1-click WhatsApp payment reminders, and close the day with clean till counts.
✓ Live in 24h
Honest Platform Comparison
What kirana owners actually weigh — realistic trade-offs versus standalone mobile khata apps (Khatabook/OkCredit), red bahi-khata paper registers, heavy supermarket POS desktop terminals, and custom software builds. Prices for United States in USD.
Counter Billing • Udhaar Ledger • WhatsApp UPI Reminders • Your Brand
| Feature / Capability |
Relaycial Kirana OS
All-in-One
|
Khatabook / OkCredit standalone apps | Red Bahi-Khata paper registers | Supermarket POS desktop ERPs |
|---|---|---|---|---|
| Customer Credit (Udhaar) Ledger |
Live running baki · itemized staples · credit limits
|
Basic amount note · lacks itemized billing link | Red bahi-khata · torn pages · math errors | Weak udhaar support · built for cash/card retail |
| Counter POS Quick-Billing |
3-sec checkout · staples, loose & FMCG · thermal bills
|
None · standalone ledger app only | Manual paper slips · slow calculator work | Full barcode billing · complex menus & screens |
| Payment Reminders & UPI Links |
1-click WhatsApp message with auto-reconciling UPI link
|
Generic SMS / WhatsApp with app branding | Awkward evening calls · manual chasing | No native WhatsApp payment reminders |
| Dynamic UPI QR at Counter |
Exact bill QR on counter screen · zero typo risk
|
Static sticker QR only · manual customer entry | Static Soundbox QR · verify manually every time | Supported via costly EDC/POS integrations |
| Customer Purchase History |
Itemized timeline of every bill, item & return
|
Only totals recorded · no line-item history | Lost across past month registers | Detailed logs · locked behind complex reports |
| Your Own Branding & Domain |
100% your shop name, logo & domain (mykirana.in)
|
Third-party app branding on every customer alert | No digital identity or web presence | Vendor software branding on desktop POS |
| Hardware & Device Support |
Any phone, tablet, laptop or POS terminal · cloud synced
|
Mobile only · hard to type bills quickly on small screen | Pen and paper register only | Heavy desktop PC, bulky UPS & Windows license |
| Typical Total Cost |
From $12 / yr · all-in-one shop OS
|
₹0–$5/mo · ledger only (no billing) | “Free” · massive losses in uncollected udhaar | $300+ hardware + AMC renewals |
Realistic comparison tailored for kirana and grocery retail • View transparent monthly shop plans
One simple yearly plan for your entire shop OS.
Showing prices for United States in USD. 0% commission when using your own UPI or payment gateway.
Country & pricing
Show a clear specifications table and ready answers to common questions on your product pages.
- Spec fields per category, like fabric, wattage or warranty
- Product FAQs per product or as category templates
- Fill once per category, reuse across products
- Shown neatly on the product page
Set up under Catalog › Catalog tools › Specifications and Product FAQs, then fill values on each product.
Add or update many products at once with an Excel sheet, and download your full product list anytime.
- Upload new products from an Excel or CSV sheet
- Update prices, stock and product details in one go
- Preview rows before importing
- Export your full catalogue to a file
Go to Catalog › Catalog tools › Import / export, download the template, fill it and upload. Your plan's product limit still applies.
Write product titles, descriptions, bullet points and Google search text with AI, then review before you save.
- "Write with AI" button on the product form
- Titles, descriptions, bullet points and Google search text
- Bulk writing for many selected products
- Uses AI credits: free monthly allowance, then top-ups
Open a product and click Write with AI, or select products in the list for bulk writing. Check your balance under Credits & usage › AI credits.
Make storefront search forgiving and smarter with typo tolerance, your own synonyms, and voice and photo search.
- Typo-tolerant search: "kurtha" still finds kurta
- Synonyms you define, like chappal = sandal
- Voice search for mobile shoppers
- Photo search to find similar products
Turn it on in Store settings › Smart search and Voice & photo search. Add synonyms under Catalog › Search synonyms.
Show size guides on product pages so shoppers pick the right size and fewer orders come back.
- Reusable size chart templates
- Assign charts to products or whole categories
- cm / inch toggle for shoppers
- "How to measure" guide on the product page
Enable the Size charts app from Apps, create charts under Catalog tools, then assign them to products or categories.
Sell downloads like e-books, courses, files and licence keys, delivered instantly and securely after payment.
- Upload files, add links or licence keys
- Instant delivery after successful payment
- Expiring download links with download limits
- Optional delivery message on WhatsApp
Manage files under Catalog › Catalog tools › Digital assets and attach them to your products.
Run timed auctions where shoppers bid on a product and the winner pays through a payment link.
- Start and end time for each auction
- Live bidding on the product page
- Winner receives a payment link
- Available for specific business types
Create and monitor auctions under Catalog › Auctions.
Let food customers customise dishes with add-on choices like size, base, toppings or spice level.
- Choice groups such as size, crust or toppings
- Required or optional, with minimum and maximum picks
- Shown when the shopper adds the item
- Made-to-order items for your kitchen
Create add-on groups in Catalog tools and attach them to menu items. Available for food businesses.
Sell medicines responsibly: shoppers upload prescriptions, you verify them and send a quote before dispatch.
- Mark medicines that need a prescription
- Shoppers upload prescriptions on your store
- Verify prescriptions and send quotes
- Shoppers track prescription status online
Review uploads and quotes under Orders › Prescriptions. Available for pharmacy stores.
Create an order on behalf of a customer and send them a link to pay online.
- Build an order from your catalogue for any customer
- Share a payment link with the customer
- Order confirms automatically once paid
- See all orders still awaiting payment
Go to Orders › Draft orders, add products and customer details, then share the payment link.
Keep selling products that are out of stock or not launched yet, and ship them when stock arrives.
- Pre-orders for upcoming launches
- Backorders when stock runs out
- One list of orders waiting for stock
- Fulfil them as new stock arrives
Track and fulfil waiting orders under Orders › Pre-orders & backorders.
Let customers subscribe to products they buy regularly and receive repeat orders automatically, often at a discount.
- Repeat orders on a fixed schedule
- Subscribe & save discount option
- Customers manage them from their account
- All subscriptions in one admin list
Enable subscriptions on products; manage active ones under Orders › Subscriptions.
Deliver orders with your own riders: assign orders on one screen, confirm drop-offs with a code, and track cash and tips.
- Rider profiles and documents
- One screen to assign orders to riders, with a live map
- Customer shares a one-time code to confirm delivery
- Track cash collected by riders and their earnings
- Delivery tips report
Add riders under Orders › Riders and assign orders from Orders › Dispatch.
Let shoppers pick a delivery time slot, and define delivery areas on a map with their own fees.
- Delivery time windows at checkout
- Delivery zones drawn on a map
- Fee, free-above amount and minimum order per zone
- Delivery hours and ETA per zone
Set up under Store settings › Delivery slots and Delivery zones.
Cut fake and returned cash-on-delivery orders with risk checks, phone OTP checks and order value limits.
- Phone OTP check before accepting cash on delivery
- Minimum and maximum order value for cash on delivery
- Block high-risk shoppers or pincodes
- Discount to encourage buyers to pay online
- WhatsApp message asking buyers to pay online instead
Set it up in Store settings › Payment Gateways › COD protection.
Sell wholesale to businesses with buyer accounts, group price lists, purchase orders, GST invoices and payment tracking.
- Business buyer accounts and customer groups
- Special price lists per customer group
- Purchase orders, invoices and debit notes
- Track business payments and dues
- Handle bulk orders from Blinkit, Zepto and Instamart
Find it under Sales channels › B2B desk, buyers and invoices; price groups are under Customers › Customer groups.
Enter any GST number to instantly see the business's legal name, address and registration status.
- Check a GST number in seconds
- Legal name, address and active status
- Handy for business buyers and GST invoices
- Uses GSTIN credits: free monthly lookups, then top-ups
Go to Store settings › GSTIN lookup. Lookups use GSTIN credits, shown under Credits & usage › GSTIN credits.
Sell gift cards that customers can gift and redeem at checkout, with balances tracked automatically.
- Sell gift cards on your storefront
- Redeem at checkout; remaining balance is kept
- Expiry dates with reminder messages
- View issued cards and balances in admin
Manage cards under Marketing › Gift cards.
Reward repeat customers with points on every order, tiers with perks, and bonus-point campaigns.
- Earn and redeem points on orders
- Tiers like Silver and Gold with perks
- Bonus-points campaigns for festivals or launches
- Insights on points issued and redeemed
Set up under Marketing › Loyalty.
Let users post their own classified listings on your site, with paid packages and moderation.
- Shoppers post and manage listings
- Paid packages to publish or feature listings
- Moderate and handle reported listings
- Available for specific business types
Manage under Storefront › Classifieds, Listing packages and Listing reports.
Run your store on your own website name, like yourbrand.com, instead of a Relaycial web address.
- Use your own website name (like yourbrand.com)
- Secure padlock (https) set up for you automatically
- Simple step-by-step guide to connect your domain
Go to Store settings › Domain, enter your website name and follow the simple guide.
Your storefront shows only your brand: no "Powered by Relaycial" badge in the footer.
- No Relaycial badge on any storefront page
- Your own footer copyright text stays as you set it
Automatic on plans that include it. On the free trial, a small badge links to Relaycial.
Advanced shop operations: serial and IMEI number tracking, cash safe, goods receiving, returns to suppliers and theft prevention.
- Serial and IMEI numbers for stock, sales and warranty
- Cash safe deposits, counts and bank deposits
- Receive goods and return items to suppliers
- Theft prevention: alerts on cancelled bills, drawer openings and cash gaps
- Busy-hours sales chart and a full billing activity log
Find these under Point of sale › Serial numbers, Safe, Receiving, Loss prevention and Sales heatmap.
Turn your store into a multi-seller marketplace: add sellers, approve their products, take commission and pay them.
- Seller sign-up with ID checks and approval
- Approve seller products before they go live
- Take commission and pay sellers in batches
- Seller notices and paid ad campaigns
Turn on under Sales channels › Marketplace mode, then manage Marketplace sellers.
Clear reports on sales, orders, products, customers, payments, GST and more, with exports.
- Sales, orders, products and customer reports
- Payments, profit, tax, shipping and returns
- Download reports as files
- Plain explanations of every number
Go to Analytics › Reports.
Collect payments straight into your own Razorpay, PayU or Cashfree account.
- Connect your own payment account
- Money settles directly to your bank
- Pay the rates you agreed with your payment provider
Connect your account in Store settings › Payment gateways.
Book couriers in a click, with shipping labels and tracking created automatically.
- Book shipments from the order screen
- Shipping label created automatically
- Tracking number saved on the order
- Without it, you type in tracking numbers yourself
Open an order and click Create Shipment. Shipping through Relaycial's courier accounts uses shipping credits.
Embed your store's apps, like chat or popups, on another website you own using a small code snippet.
- Use store apps on external websites
- Simple copy-and-paste setup
- Available on request for specific setups
Contact support to enable it, then copy the embed code into your other site.
The total number of products you can have in your catalogue at one time.
- Every product counts, including drafts and hidden products
- Variants like sizes or colours do not count separately
- Applies to products added by hand, in bulk or from other platforms
- Items you already have are never deleted if you go over
When you reach the limit, adding new ones is paused until you upgrade or free up room. You can still view and edit existing ones. Deleting products frees up room.
How many orders your plan is sized for each month. This is a soft limit: checkout is never blocked.
- Counts online, WhatsApp, in-shop and marketplace orders
- Draft, manual and test orders are not counted
- Resets on the 1st of every month (Indian time)
- Warnings at 80% and 100%, with an upgrade suggestion
- Customers can always keep ordering
You get a dashboard banner and a notification when you reach 80% and 100% of the month's orders.
How many team members, besides the store owner, can have access to your store admin.
- Each active staff member uses one seat
- Pending invitations also use a seat
- The store owner never uses a seat
- Deactivating a staff member frees their seat
When all seats are used, new invitations are paused until you upgrade or remove someone. Existing staff keep access.
How many separate stores your account can run under one login.
- Each store has its own catalogue, orders and settings
- Counts all stores under your account
- Extra stores can be added as add-ons
When you reach the limit, creating another store needs an upgrade or add-on. Existing stores are not affected.
Explorer
- Up to 5 products
- Up to 30 orders / month
- 1 staff seat
- 1 store
- Reports
- Use your own payment account
- Automated shipping
Starter
Get online with a small catalogue and core selling tools
- Up to 100 products
- Up to 200 orders / month
- 1 staff seat
- 1 store
- Your own website name
- Remove "Powered by Relaycial" badge
Growth
For growing D2C stores: marketing, content and POS
or $240 one-time lifetime
Start with Growth → Ask about lifetime access- Up to 1,000 products
- Up to 1,000 orders / month
- 3 staff seats
- 1 store
- Product specifications & FAQs
- Add & update products in bulk
- AI product content
- Size charts
- Sell digital downloads
- Draft orders & payment links
- Pre-orders & backorders
- Cash-on-delivery protection
Pro
Omnichannel: channels, B2B, inventory and loyalty
or $420 one-time lifetime
Start with Pro → Ask about lifetime access- Up to 10,000 products
- Up to 5,000 orders / month
- 10 staff seats
- 1 store
- Smart search
- Subscribe & save
- Own delivery team
- Delivery slots & zones
- Wholesale selling to businesses
- GST number check
- Gift cards
- Loyalty programme
Enterprise
Everything, for large, multi-location and marketplace stores
or $660 one-time lifetime
Start with Enterprise → Ask about lifetime access- Unlimited products
- Unlimited orders / month
- 25 staff seats
- 3 stores
- Auctions
- Food add-ons & choices
- Pharmacy
- Classified listings
- Advanced shop operations
- Multi-seller marketplace
- Use store tools on other websites
Prices are per year and include 18% GST. 0% Relaycial commission on your sales when you use your own payment account. Billed in INR; USD amounts are indicative.
Shopkeepers who switched from notebook chaos.
Highlights from kiranas and neighborhood retail stores using Relaycial shop tools.
“Notebook khata used to hide who owed what. Now every udhaar line is clear — reminders go out without awkward evening calls.”
“We bill at the counter and track credit in the same place. Customers see our shop name — not some marketplace logo.”
“Payment reminders in simple shop language. Less chasing, more collecting — and the till report finally matches reality.”
Questions about your shop OS.
Everything you need to know about billing, udhaar ledger, WhatsApp payment links, and launch setup.
Launch your kirana OS. Open your first digital khata this week.
Counter quick-billing, customer credit ledger, automated WhatsApp UPI reminders, and complete purchase history — try free for 30 days, paid plans from $12/yr.
Complementary solutions for your business
Pair Kirana + Credit Khata OS with these ready-made add-on tools to make daily work easier and grow sales.
Billing Management
Counter-first billing for local shops — GST tax invoices, UPI collect & day-end cash summaries.
Business Nurturing
Contact segmentation (regulars vs quiet), festival routines & broadcast reach reports in your shop voice.
Social Poster Maker
Automated festival templates and recurring brand posts with your logo permanently locked in place.
Quick Commerce Store
Category aisles, PIN delivery promises, express grocery sites & lightning checkout under your own domain.
Explore other popular business types
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E-Commerce Store
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D2C Brand Website
Story-first lookbooks, video drop pages & 60-second Instagram bio link checkout for lifestyle and creator founders.
Apparel Boutique OS
Every size & colour for your apparel, lookbook stories, festive offers & direct WhatsApp order lanes for boutique racks.
B2B Wholesale Catalog
Volume pricing tiers, MOQ rules, spec sheet downloads & structured quote requests without consumer cart clutter.
Service Business Website
Service menus, retainer pricing tiers, credibility proof blocks & structured inquiry funnels for agencies & consultants.
Appointment Booking System
Calendar-first booking with provider schedules, session buffer times & automated WhatsApp reminders.
Membership Management
Club, gym & studio membership plans, renewal cycles, freeze/hold & desk attendance under your brand.
Teaching Platform
Coaching class websites with course catalogs, seat limits, student quizzes & automated WhatsApp fee updates.
Restaurant Software
Dine-in QR table ordering, direct takeaway checkout & instant kitchen dispatch tickets with 0% commission.
Quick Commerce Store
Category aisles, PIN delivery promises, express grocery sites & lightning checkout under your own domain.
Creative Portfolio
Minimalist showcase grids, typography-first case studies & direct client inquiry forms for designers & studios.
vCard for Individuals
Personal digital visiting card with photo, bio, tap-to-call, WhatsApp buttons & share links for professionals.
Billing Management
Counter-first billing for local shops — GST tax invoices, UPI collect & day-end cash summaries.
Pharmacy / Medical Store OS
Medicine catalog with batch expiry cues, GST counter bills, UPI collect & neighbourhood delivery under your chemist brand.
Business Nurturing
Contact segmentation (regulars vs quiet), festival routines & broadcast reach reports in your shop voice.
CRM for Businesses
Customer cards with interaction history, named pipeline stages & follow-up reminders so deals never slip.
Social Poster Maker
Automated festival templates and recurring brand posts with your logo permanently locked in place.
Real Estate Broker OS
Property listings with photos & price, buyer inquiry inbox, site visits & your own branded broker site.
CA / Tax Practice OS
Client PAN/GSTIN vault, GSTR/ITR filings calendar, document store & practice fee invoices.
Jewellery Store OS
Showroom catalog with gold/silver purity notes, making charges, gold schemes/EMI & direct WhatsApp inquiries.
Event / Wedding Planner OS
Wedding packages, lead stage pipeline, day-of countdown checklists & vendor coordination on your brand.
Photography Studio OS
Shoot packages, client booking dates, password-protected proofing galleries & high-res photo delivery.
Hostel / PG Management OS
Vacant/occupied bed allocation board, monthly rent ledger, mess tracking & your own branded property site.
Clinic / Doctor Practice OS
Patient cards with visit history, prescription notes, clinic billing & the doctor's own branded website on their own domain.
Need a custom setup for your industry or multiple outlets?
Talk directly to our product experts about custom needs, connecting your existing business software, or a private setup just for you.