Your membership system.
Your club, gym, or facility membership management portal on your domain.
Replace expensive legacy software and messy spreadsheets. Run automated recurring plans (monthly, quarterly, annual), fast QR check-in, smart freeze rules, automated WhatsApp renewal alerts, and multi-tier privileges under your own brand.
- Live in 24 hours — guaranteed
- Cards & local gateways
- Multiple Couriers, One Place
- Secure https Included
- Built for every market
You run ongoing memberships — not single-session appointments.
Generic appointment calendars and product cart software break when applied to member-based facilities. Relaycial gives you a dedicated facility operating system with membership plans, renewal tracking, travel freeze rules, check-in verification, and staff permissions — all on your own custom domain.
Members bookmark members.yourclub.in or yourgym.com/join. You maintain 100% brand equity instead of paying to list your facility on aggregator apps.
Need one-off calendar slot bookings for doctors, beauty salons, or individual consultants? Check our Appointment Booking System. This system is engineered specifically for recurring Membership Management across clubs, gyms, and sports facilities.
Everything required to run modern memberships.
From self-serve online joining to front-desk check-in, automated WhatsApp reminders, and multi-tier access control. All unified under your brand.
Your club brand on every screen
Your members log into your portal, view digital membership cards, and renew on your website. No shared aggregator directory or third-party app branding.
Your own domain & secure link
Go live immediately on a free secure https link, then point members.yourclub.in or yourgym.com to it, with https security set up automatically.
Membership plans
Create recurring membership plans (Monthly, Quarterly, Annual, or single-day visitor passes) with automated expiry dates, proration, and instant online member join.
Check-in & attendance
Front-desk fast search or instant QR barcode check-in on any tablet, phone, or laptop. Verify active membership status, enforce zone privileges, and log daily footfall in seconds.
Plan freeze & hold
Allow members to pause memberships for travel or injury with predefined freeze windows (e.g. 7–60 days). System automatically pushes expiry dates forward without manual recalculation.
Automated WhatsApp renewal alerts
Send automated renewal nudges on WhatsApp 7 days and 3 days before expiry with 1-click UPI/card payment links. Cut churn by up to 35% without awkward phone calls.
Multi-tier access privileges
Define granular access zones per plan tier (Gym floor, Spa & Steam, Golf simulator/course, Kids play area). Desk staff instantly see permitted facilities on check-in.
0% Commission via Your Own Account
Connect your merchant gateway. Collect membership dues directly to your payout account with 0% Relaycial platform transaction fee.
Configured for your exact facility type.
Whether you run a high-energy gym, luxury spa, premier golf course, or indoor family play arena, the system adapts plan rules, check-in flows, and access privileges seamlessly.
Workout plans, PT sessions & member check-in
Replace manual registers and paper receipt books. Manage monthly gym memberships, trainer allocations, locker assignments, and quick front-gate QR entry.
Package memberships, therapy quotas & holds
Handle high-value wellness memberships with monthly therapy allocations, sauna & steam access, medical pause rules, and personalized VIP member accounts.
Annual club memberships, driving range balls & guest rules
Manage executive golf club memberships, weekend course rights, driving range basket allowances, simulator hours, and family member privileges under your club domain.
Kids monthly club passes, parent waivers & entry badges
Run monthly and seasonal play club memberships for kids and toddlers. Instant guardian verification at the gate, unlimited weekday play passes, and birthday party package discounts.
What club & gym operators actually weigh.
A transparent, realistic trade-off comparison versus expensive legacy software (Mindbody), rigid gym portals (Gymfito), Excel spreadsheets, and counter register books. Showing prices for United States in USD.
Branded portal · Recurring plans · QR check-in · WhatsApp renewal alerts · 0% commission
| Capability |
Relaycial Membership
Best Value
$12–$84/yr · Flat
|
Mindbody
$159+/mo
|
Gymfito / POS
$200+ lic.
|
Excel Sheets
Scattered files
|
Paper Register
Counter logbook
|
|---|---|---|---|---|---|
| Branding & Member Portal | 100% branded portal on your domain (members.yourclub.in) | Mindbody-branded app; members see competing clubs in directory | Vendor-branded software; rigid templates with limited member self-service | No member website or portal; members text staff for updates | Physical paper notebook at counter; zero digital member experience |
| Monthly Recurring Software Cost Direct Comparison | From $12/yr · Flat predictable club plan | $159–$399+/mo · Expensive international pricing | $200–$600+ upfront + annual AMC & upgrade fees | “Free” software · ₹30,000+ lost monthly to missed renewals | Cheap paper · ₹50,000+ lost in unauthorized walk-ins & churn |
| Recurring Plans (Monthly, Quarterly, Annual) | Built-in automated recurring cycles, proration, and instant online join | Supported but complex setup with high transaction commissions | Supported for basic gym plans; cumbersome for multi-tier facilities | Manual date calculation in spreadsheet cells; error-prone | Handwritten expiry dates; missed when pages fill up |
| Front-Desk QR / Member Check-in | Instant QR/mobile lookup on any device; live attendance roster | Requires proprietary hardware/kiosks and heavy app install | Desktop-tied biometric integration; breaks when PC hangs | Staff manually searches row in Excel; causes counter queues | Members sign name in physical book; illegible and slow |
| Plan Freeze & Pause Rules | Automated pause windows with instant expiry recalculation | Available on higher enterprise tiers; complicated admin rules | Manual date overwriting by desk staff; prone to disputes | Hand-edited formula overrides; creates broken tracking sheets | Handwritten notes in margins; routinely forgotten upon resume |
| Automated WhatsApp Renewal Alerts | Built-in automated 7-day & 3-day WhatsApp alerts with 1-tap payment link | SMS/Email only (low open rates); WhatsApp needs paid third-party add-ons | Limited SMS alerts; WhatsApp integration requires expensive add-on packs | Staff must copy numbers and manually send WhatsApp messages one-by-one | Zero reminder mechanism; members simply stop coming when expired |
| Multi-Tier Privileges (Gym, Spa, Golf, Play) | Granular zone privilege matrix; instant desk validation per tier | Complex add-on pricing modules designed for studio chains | Rigid gym-only model; poor support for multi-facility clubs | Untracked; staff has to remember who bought Spa vs Gym only | Impossible to enforce; non-paying members access premium areas |
| Payment Gateway & Platform Commission | 0% commission when you connect your own Razorpay / Stripe account | 1.5% to 3.5% + fixed fee per transaction on top of monthly subscription | Direct or third-party POS; extra transaction gateway charges | Manual UPI screenshot verification; payments slip through without logging | Cash in drawer or unverified UPI QR scan; cash leakage risk |
| Go-Live Time & Setup Effort | Instant secure link in ~60s · Fully live & configured in 24 hours | 2–4 weeks onboarding, account validation, and staff training | 3–7 days for desktop installation, database setup, and hardware sync | Immediate DIY · Breaks down completely past 50 active members | Immediate · Zero data backup, zero searchability, high security risk |
Indicative trade-off analysis for gyms and clubs · not a knock on named vendors · View transparent membership plans
Three steps. Then members check in on your site.
Free secure https link ready in ~60 seconds. Full facility portal, plans, freeze rules, staff accounts, and custom domain live within 24 hours — guaranteed.
-
01Step 1 · Claim Portal ✓ ~60s instant setup
Claim your facility & club name
Select your business type (Gym, Spa, Golf, or Play Area). Get a free secure https link in ~60 seconds while we prepare your branded portal.
-
02Step 2 · Set Plans & Rules ✓ Customized rules
Publish recurring plans & freeze rules
Define your monthly, quarterly, and annual plan prices, freeze duration limits, multi-tier privileges (Gym/Spa/Golf), and staff accounts.
-
03Step 3 · Go Live ✓ Live in 24h guaranteed
Members join, check-in & renew on your domain
Connect your custom domain (members.yourclub.in) and payment gateway. Members sign up online, receive digital QR cards, and get automated WhatsApp renewal alerts.
One flat yearly plan. Zero hidden commission.
Showing prices for United States in USD.
Country & pricing
Show a clear specifications table and ready answers to common questions on your product pages.
- Spec fields per category, like fabric, wattage or warranty
- Product FAQs per product or as category templates
- Fill once per category, reuse across products
- Shown neatly on the product page
Set up under Catalog › Catalog tools › Specifications and Product FAQs, then fill values on each product.
Add or update many products at once with an Excel sheet, and download your full product list anytime.
- Upload new products from an Excel or CSV sheet
- Update prices, stock and product details in one go
- Preview rows before importing
- Export your full catalogue to a file
Go to Catalog › Catalog tools › Import / export, download the template, fill it and upload. Your plan's product limit still applies.
Write product titles, descriptions, bullet points and Google search text with AI, then review before you save.
- "Write with AI" button on the product form
- Titles, descriptions, bullet points and Google search text
- Bulk writing for many selected products
- Uses AI credits: free monthly allowance, then top-ups
Open a product and click Write with AI, or select products in the list for bulk writing. Check your balance under Credits & usage › AI credits.
Make storefront search forgiving and smarter with typo tolerance, your own synonyms, and voice and photo search.
- Typo-tolerant search: "kurtha" still finds kurta
- Synonyms you define, like chappal = sandal
- Voice search for mobile shoppers
- Photo search to find similar products
Turn it on in Store settings › Smart search and Voice & photo search. Add synonyms under Catalog › Search synonyms.
Show size guides on product pages so shoppers pick the right size and fewer orders come back.
- Reusable size chart templates
- Assign charts to products or whole categories
- cm / inch toggle for shoppers
- "How to measure" guide on the product page
Enable the Size charts app from Apps, create charts under Catalog tools, then assign them to products or categories.
Sell downloads like e-books, courses, files and licence keys, delivered instantly and securely after payment.
- Upload files, add links or licence keys
- Instant delivery after successful payment
- Expiring download links with download limits
- Optional delivery message on WhatsApp
Manage files under Catalog › Catalog tools › Digital assets and attach them to your products.
Run timed auctions where shoppers bid on a product and the winner pays through a payment link.
- Start and end time for each auction
- Live bidding on the product page
- Winner receives a payment link
- Available for specific business types
Create and monitor auctions under Catalog › Auctions.
Let food customers customise dishes with add-on choices like size, base, toppings or spice level.
- Choice groups such as size, crust or toppings
- Required or optional, with minimum and maximum picks
- Shown when the shopper adds the item
- Made-to-order items for your kitchen
Create add-on groups in Catalog tools and attach them to menu items. Available for food businesses.
Sell medicines responsibly: shoppers upload prescriptions, you verify them and send a quote before dispatch.
- Mark medicines that need a prescription
- Shoppers upload prescriptions on your store
- Verify prescriptions and send quotes
- Shoppers track prescription status online
Review uploads and quotes under Orders › Prescriptions. Available for pharmacy stores.
Create an order on behalf of a customer and send them a link to pay online.
- Build an order from your catalogue for any customer
- Share a payment link with the customer
- Order confirms automatically once paid
- See all orders still awaiting payment
Go to Orders › Draft orders, add products and customer details, then share the payment link.
Keep selling products that are out of stock or not launched yet, and ship them when stock arrives.
- Pre-orders for upcoming launches
- Backorders when stock runs out
- One list of orders waiting for stock
- Fulfil them as new stock arrives
Track and fulfil waiting orders under Orders › Pre-orders & backorders.
Let customers subscribe to products they buy regularly and receive repeat orders automatically, often at a discount.
- Repeat orders on a fixed schedule
- Subscribe & save discount option
- Customers manage them from their account
- All subscriptions in one admin list
Enable subscriptions on products; manage active ones under Orders › Subscriptions.
Deliver orders with your own riders: assign orders on one screen, confirm drop-offs with a code, and track cash and tips.
- Rider profiles and documents
- One screen to assign orders to riders, with a live map
- Customer shares a one-time code to confirm delivery
- Track cash collected by riders and their earnings
- Delivery tips report
Add riders under Orders › Riders and assign orders from Orders › Dispatch.
Let shoppers pick a delivery time slot, and define delivery areas on a map with their own fees.
- Delivery time windows at checkout
- Delivery zones drawn on a map
- Fee, free-above amount and minimum order per zone
- Delivery hours and ETA per zone
Set up under Store settings › Delivery slots and Delivery zones.
Cut fake and returned cash-on-delivery orders with risk checks, phone OTP checks and order value limits.
- Phone OTP check before accepting cash on delivery
- Minimum and maximum order value for cash on delivery
- Block high-risk shoppers or pincodes
- Discount to encourage buyers to pay online
- WhatsApp message asking buyers to pay online instead
Set it up in Store settings › Payment Gateways › COD protection.
Sell wholesale to businesses with buyer accounts, group price lists, purchase orders, GST invoices and payment tracking.
- Business buyer accounts and customer groups
- Special price lists per customer group
- Purchase orders, invoices and debit notes
- Track business payments and dues
- Handle bulk orders from Blinkit, Zepto and Instamart
Find it under Sales channels › B2B desk, buyers and invoices; price groups are under Customers › Customer groups.
Enter any GST number to instantly see the business's legal name, address and registration status.
- Check a GST number in seconds
- Legal name, address and active status
- Handy for business buyers and GST invoices
- Uses GSTIN credits: free monthly lookups, then top-ups
Go to Store settings › GSTIN lookup. Lookups use GSTIN credits, shown under Credits & usage › GSTIN credits.
Sell gift cards that customers can gift and redeem at checkout, with balances tracked automatically.
- Sell gift cards on your storefront
- Redeem at checkout; remaining balance is kept
- Expiry dates with reminder messages
- View issued cards and balances in admin
Manage cards under Marketing › Gift cards.
Reward repeat customers with points on every order, tiers with perks, and bonus-point campaigns.
- Earn and redeem points on orders
- Tiers like Silver and Gold with perks
- Bonus-points campaigns for festivals or launches
- Insights on points issued and redeemed
Set up under Marketing › Loyalty.
Let users post their own classified listings on your site, with paid packages and moderation.
- Shoppers post and manage listings
- Paid packages to publish or feature listings
- Moderate and handle reported listings
- Available for specific business types
Manage under Storefront › Classifieds, Listing packages and Listing reports.
Run your store on your own website name, like yourbrand.com, instead of a Relaycial web address.
- Use your own website name (like yourbrand.com)
- Secure padlock (https) set up for you automatically
- Simple step-by-step guide to connect your domain
Go to Store settings › Domain, enter your website name and follow the simple guide.
Your storefront shows only your brand: no "Powered by Relaycial" badge in the footer.
- No Relaycial badge on any storefront page
- Your own footer copyright text stays as you set it
Automatic on plans that include it. On the free trial, a small badge links to Relaycial.
Advanced shop operations: serial and IMEI number tracking, cash safe, goods receiving, returns to suppliers and theft prevention.
- Serial and IMEI numbers for stock, sales and warranty
- Cash safe deposits, counts and bank deposits
- Receive goods and return items to suppliers
- Theft prevention: alerts on cancelled bills, drawer openings and cash gaps
- Busy-hours sales chart and a full billing activity log
Find these under Point of sale › Serial numbers, Safe, Receiving, Loss prevention and Sales heatmap.
Turn your store into a multi-seller marketplace: add sellers, approve their products, take commission and pay them.
- Seller sign-up with ID checks and approval
- Approve seller products before they go live
- Take commission and pay sellers in batches
- Seller notices and paid ad campaigns
Turn on under Sales channels › Marketplace mode, then manage Marketplace sellers.
Clear reports on sales, orders, products, customers, payments, GST and more, with exports.
- Sales, orders, products and customer reports
- Payments, profit, tax, shipping and returns
- Download reports as files
- Plain explanations of every number
Go to Analytics › Reports.
Collect payments straight into your own Razorpay, PayU or Cashfree account.
- Connect your own payment account
- Money settles directly to your bank
- Pay the rates you agreed with your payment provider
Connect your account in Store settings › Payment gateways.
Book couriers in a click, with shipping labels and tracking created automatically.
- Book shipments from the order screen
- Shipping label created automatically
- Tracking number saved on the order
- Without it, you type in tracking numbers yourself
Open an order and click Create Shipment. Shipping through Relaycial's courier accounts uses shipping credits.
Embed your store's apps, like chat or popups, on another website you own using a small code snippet.
- Use store apps on external websites
- Simple copy-and-paste setup
- Available on request for specific setups
Contact support to enable it, then copy the embed code into your other site.
The total number of products you can have in your catalogue at one time.
- Every product counts, including drafts and hidden products
- Variants like sizes or colours do not count separately
- Applies to products added by hand, in bulk or from other platforms
- Items you already have are never deleted if you go over
When you reach the limit, adding new ones is paused until you upgrade or free up room. You can still view and edit existing ones. Deleting products frees up room.
How many orders your plan is sized for each month. This is a soft limit: checkout is never blocked.
- Counts online, WhatsApp, in-shop and marketplace orders
- Draft, manual and test orders are not counted
- Resets on the 1st of every month (Indian time)
- Warnings at 80% and 100%, with an upgrade suggestion
- Customers can always keep ordering
You get a dashboard banner and a notification when you reach 80% and 100% of the month's orders.
How many team members, besides the store owner, can have access to your store admin.
- Each active staff member uses one seat
- Pending invitations also use a seat
- The store owner never uses a seat
- Deactivating a staff member frees their seat
When all seats are used, new invitations are paused until you upgrade or remove someone. Existing staff keep access.
How many separate stores your account can run under one login.
- Each store has its own catalogue, orders and settings
- Counts all stores under your account
- Extra stores can be added as add-ons
When you reach the limit, creating another store needs an upgrade or add-on. Existing stores are not affected.
Explorer
- Up to 5 products
- Up to 30 orders / month
- 1 staff seat
- 1 store
- Reports
- Use your own payment account
- Automated shipping
Starter
Get online with a small catalogue and core selling tools
- Up to 100 products
- Up to 200 orders / month
- 1 staff seat
- 1 store
- Your own website name
- Remove "Powered by Relaycial" badge
Growth
For growing D2C stores: marketing, content and POS
or $240 one-time lifetime
Start with Growth → Ask about lifetime access- Up to 1,000 products
- Up to 1,000 orders / month
- 3 staff seats
- 1 store
- Product specifications & FAQs
- Add & update products in bulk
- AI product content
- Size charts
- Sell digital downloads
- Draft orders & payment links
- Pre-orders & backorders
- Cash-on-delivery protection
Pro
Omnichannel: channels, B2B, inventory and loyalty
or $420 one-time lifetime
Start with Pro → Ask about lifetime access- Up to 10,000 products
- Up to 5,000 orders / month
- 10 staff seats
- 1 store
- Smart search
- Subscribe & save
- Own delivery team
- Delivery slots & zones
- Wholesale selling to businesses
- GST number check
- Gift cards
- Loyalty programme
Enterprise
Everything, for large, multi-location and marketplace stores
or $660 one-time lifetime
Start with Enterprise → Ask about lifetime access- Unlimited products
- Unlimited orders / month
- 25 staff seats
- 3 stores
- Auctions
- Food add-ons & choices
- Pharmacy
- Classified listings
- Advanced shop operations
- Multi-seller marketplace
- Use store tools on other websites
Prices are per year and include 18% GST. 0% Relaycial commission on your sales when you use your own payment account. Billed in INR; USD amounts are indicative.
Trusted by modern clubs, gyms & recreation centers.
Hear how operators streamlined desk check-ins, stopped lost renewals, and launched their own branded member portal.
“Plans, freeze, and check-in finally live on our own site. Members renew without WhatsApp chasing — the desk stays calm at peak hour.”
“Travel freezes used to mean notebook edits. Now pause and resume sit on the membership — and the brand on every page is ours.”
“Parents join family plans on our website. Staff check kids in at the gate — attendance is clear without a paper register.”
Everything you need to know before going live.
Your own branding, recurring plans, WhatsApp renewals, freeze rules, check-in devices, and custom domains.
Launch your branded membership portal this week.
Recurring plans, QR check-in, pause rules, automated WhatsApp renewal alerts, and online payments on your own domain — try free for 30 days, paid plans from $12/yr.
Complementary solutions for your business
Pair Membership Management with these ready-made add-on tools to make daily work easier and grow sales.
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Counter-first billing for local shops — GST tax invoices, UPI collect & day-end cash summaries.
Social Poster Maker
Automated festival templates and recurring brand posts with your logo permanently locked in place.
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Need a custom setup for your industry or multiple outlets?
Talk directly to our product experts about custom needs, connecting your existing business software, or a private setup just for you.